Privacy Policy

When you use OMNIS, we collect information you provide directly to us, such as when you create an account, use our AI modules, or contact us for support.

Account Information: When you sign in via Manus OAuth, we receive your name, email address, and a unique identifier (OpenID). We do not store your OAuth credentials.

Usage Data: We collect information about how you interact with OMNIS, including the modules you use, queries you submit, leads and tasks you create, and conversation history. This data is used solely to provide and improve the service.

Technical Data: We automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and device information for security and performance purposes.

We use the information we collect to:

- Provide, maintain, and improve the OMNIS platform and its AI modules
- Personalize your experience and remember your preferences
- Process and respond to your AI queries using third-party LLM providers
- Send you service-related communications (not marketing without consent)
- Monitor and analyze usage patterns to improve platform performance
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations

We do not use your conversation data or personal information to train AI models. Your queries are processed by third-party LLM providers (OpenAI, Anthropic, Google) under their respective privacy policies and data processing agreements.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We share data with trusted third-party service providers who assist in operating our platform, including AI model providers (OpenAI, Anthropic, Google), cloud infrastructure providers, and analytics services. These providers are bound by confidentiality agreements.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided to you.

With Your Consent: We may share information with your explicit consent for purposes not covered by this policy.

We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:

- Account data is retained for the duration of your account and for 90 days after deletion
- Conversation history is retained for 12 months and can be deleted by you at any time from your profile
- Lead and task data is retained until you delete it or close your account
- Usage logs are retained for 90 days for security and performance purposes

You may request deletion of your data at any time by contacting us or through your account settings.

We implement industry-standard security measures to protect your information:

- All data is transmitted over encrypted HTTPS connections
- Database access is restricted and monitored
- Authentication uses secure OAuth 2.0 protocols with signed JWT tokens
- We conduct regular security reviews and vulnerability assessments

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to certain exceptions.

Portability: Request a machine-readable copy of your data.

Objection: Object to certain processing of your data, including for direct marketing.

Withdrawal of Consent: Where processing is based on consent, withdraw that consent at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

OMNIS uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage.

Essential Cookies: Required for authentication and basic platform functionality. Cannot be disabled.

Analytics Cookies: Used to understand how users interact with OMNIS. These are anonymized and do not identify you personally.

You can control cookie settings through your browser. Disabling essential cookies will prevent you from using authenticated features of the platform.

OMNIS routes your queries to third-party AI model providers to generate responses. By using OMNIS, you acknowledge that your queries are processed by these providers subject to their own privacy policies:

- OpenAI: https://openai.com/privacy
- Anthropic: https://anthropic.com/privacy
- Google: https://policies.google.com/privacy

We have data processing agreements with these providers that restrict them from using your data for model training. However, we encourage you to review their policies directly.

Important: Do not submit sensitive personal information, financial account numbers, social security numbers, passwords, or confidential business information in your AI queries.

OMNIS is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date and, for significant changes, by sending you an email notification.

Your continued use of OMNIS after the effective date of any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: https://omnisaiplat.com

We are committed to resolving privacy concerns promptly and transparently.